Recording Phone Calls

Recording Phone Calls

Posted by dave on Wed, 03/28/2007 - 12:03pm in

I happened upon a story about recording customer service phone calls on Consumerist a while back. I forget exactly which story it was, Consumerist has a number of posts about recording phone calls.

Anyways, this is something I've always wanted to do, not because I want to record customer service calls (even though that's kind of an awesome thing to do--I mean, they already announcer for most customer service calls that it may be recorded, and they don't necessarily specify by who...), but because I've had phone calls in the past from friends and family that I'd like to save because they are nice, or sample for sound projects, or just have because they are so funny and weird.

In the course of poking around further and trying to find information about how to do this, I happened upon a number of great sites--most from Consumerist and specifically comments on that site (I find that it has one of the best comment sections in terms of signal-to-noise ratio of any blog I read regularly). Here they are:

This is a site by an attorney who gives detailed information on what technology to use as well as the legal ramifications of recording people. It is a good place to start. Remember, recording people against their will or without their knowledge can be a crime!

This is a great guide linked to from the above, which goes into more detail about the legality of taping in the U.S.

One of the commentators on Consumerist linked to this item as an example of a good tool for recording calls, at least with land-line phones.

And finally, Radio Shack. Mini jack phone recorder. Enjoy.